Careers at aql

Summary : First line Technical Support (ca £15k)

Keywords : PHP, Developer, Jobs in Leeds, Technical Support, Web support

We're aql, an award winning Leeds based telecoms company. We're looking for a new support engineer / junior developer, preferably at the graduate level, to join us at our Leeds City Centre offices. You will start in a customer facing role, providing support, problem solving and advising our customers. As your experience grows, aql have a wide range of hardware and software based projects in which you will be involved.

You will be required to provide front line technical support, whilst designing, documenting and testing cutting edge telecommunication solutions.

What we will give you?

You will work in a friendly, supportive environment, where you get to take on tasks and projects which both test you and increase your knowledge in the relative fields, whilst always having someone to turn to for help. You will gain experience of:

• Mysql databases
• Scripting (in php amongst other languages)
• Building and maintaining webpages
• Internet services (POP3, Hosting, DNS)
• VoIP (SIP, SER, Asterisk)
• Unix/Linux
• Text Messaging (building SMS gateways, MMS, WapPush, Shortcodes)
• Customer Support
• Interacting with major UK mobile networks

Skills required:

Essential:

• Willingness to learn
• Teamwork as well as the ability to work on your own
• Experience with PHP
• Experience with SQL

Would be to your benefit:

• Customer Service Experience
• Web development
• Unix/Linux Systems
• VoIP (SIP, Asterisk)
• Hardware

Please send applications, including your CV and salary expectations to jobs@uk.aql.com or use our feedback form to get in touch

Agencies - Our Terms

All agency referrals are capped at a finders fee limited to 2% of salary.

Summary : Account Manager(s) (ca £15-25k)

Keywords : Sales jobs in leeds, Account manager jobs in leeds, Relationship Manager jobs in leeds.

aql have over 30,000 clients and both our product base and customerbase is widening. This is providing excellent opportunities to further our business with our existing valued customers. aql customers are great! Many are also rapidly expanding, dynamic businesses - We're looking for exceptional individuals to join our focussed account management team who can provide an energetic and personal approach to customer relationship management (this is not a callcentre position). If you want to understand how we work - sign up for a free trial of an aql service and see us in action.

You'll be working in a fast paced environment, with excellent salary and career progression opportunities. Our offices are within a Grade II listed building in the centre of Leeds, with parking available.

The Role involves:

• Active account management of enterprise and reseller customers
• Meeting clients both at aql and travelling to customers
• Attending events, seminars, exhibitions and conferences
• Proactive involvement and understanding of customers needs

Skills required:

Essential:

• Willingness to learn
• Teamworking skills as well as the ability to work on your own initiative
• Able to cope with responsibility
• Excellent organisational and time management skills
• Fantastic written and telephone communication
• IT Literacy

Would be to your benefit, but not absolutely essential:

• Full driving license
• Telecommunications background

Please send applications, including your CV and salary expectations to jobs@uk.aql.com or use our feedback form to get in touch

Agencies - Our Terms

All agency referrals are capped at a finders fee limited to 2% of salary.