Status explained: queued voicepush messages

1. If the state of a voice message is No Answer that means the user is not picking up the phone or is rejecting the message. Our system will try to call 4 times leaving about 30 seconds in between each call.

2. Status will change to Not Confirmed if the call is answered (either by a human, or by an answer phone, or forwarded to another phone).



3. Status will be changed to Delivered if the callee confirms by pressing 1 (to confirm) or 2 (to repeat) at the end of the message.

More help available from technicians via our online support system.