How quickly will my messages be delivered ?

This depends on a number of factors:

Firstly, whether you are using our standard or premium route. Our standard route offers a low price level suitable for high bulk messaging where delivery time is not an essential factor. Premium routed messages are more expensive due to the internetworking fee included in their price. This gives them a higher priority when they are queued by the UK networks.

Once messages are delivered to the UK networks the time it takes for them to be delivered to a handset is out of our control. If the handset is switched off has low reception low battery a full message 'inbox' then this can affect the time between sending and receiving the message.

You can check that messages have been sent out by viewing your 'message history' when logged into your sms2email customer account.

More help available from technicians via our online support system.