Desktop SMS

Desktop SMS gives you the functionality of the SMS sending functions at www.aql.com, and with the new version, allows you to receive replies to your sends from within the same application. This saves you from having to log onto the website every time you want to check your messages - you can simply leave the application open and it will provide on-screen feedback whenever a message reply is received, storing the response for you at the same time.

Desktop SMS can be used by anyone with an (aq) SMS account, and will automtically synchronise with your account and history at www.aql.com.

What happens when I make my message repliable?

The service works by "remembering" messages sent out through our gateway, and matching replies sent back to us through one of our incoming numbers. After sending a message out, there is an exclusive 12 hour window where messages from the destination number will be accepted and routed back to your account. After a message is received back, the window is closed - ie. you can only receive one reply per message sent out.

During the expiry window, our system will lock-out attempts for another user to send a repliable message to the same number. Other users on our system would have to wait until the end of the expiry window (12 hours), or until the window is closed with a reply.

NB: To route to messages back to us, we must override the originator setting on the message with our reply gateway number. If for any reason the message cannot have the reply flag set, we will use the default originator on your account.