aql is a fast-paced, rapidly growing and award-winning data centre and wholesale telecommunications company based in Leeds city centre. We provide services to many UK telecommunications operators and to thousands of large retail, government and other high-profile organisations.

Based in our unique Leeds city centre office, you’ll be the first point of contact for visitors and callers. A company ambassador, you will provide a professional, friendly and efficient reception service, reflecting aql’s values and high standards in everything you do.

The role

  • Welcoming visitors by greeting them in person and liaising with relevant parties
  • Answering all phone calls, dealing with or directing enquiries to appropriate department
  • Providing general administrative and business support
  • Ensuring visitor security procedures are followed
  • Maintaining and updating reception diary
  • Managing stationery supplies and orders
  • Dealing with inbound and outbound post and deliveries
  • Keeping the reception area tidy
  • Running errands as required


  • Experienced office receptionist and administrator
  • Exceptional customer service skills and professional phone manner
  • Excellent verbal and written communication skills at all levels
  • Highly organised and detail-orientated
  • Friendly, positive and approachable
  • Self-motivated, proactive and flexible, with the ability to succeed in a busy environment
  • Able to work with discretion and deal sensitively with confidential matters
  • Able to prioritise and manage own workload in line with business requirements
  • Computer literate, proficient in the use of Microsoft Word, Excel and Outlook
  • Own car and driving licence


  • Convenient location in South Bank, a five-minute walk from the station
  • On-site gym
  • Cycle to work
  • Free fruit every Monday and Wednesday
  • Free payday company breakfast
  • Healthcare cash plan
  • Employee Assistance Programme