Reduce missed appointments with secure, reliable SMS

Simplify patient communication with aql’s direct-to-network SMS platform. Send appointment reminders, prescription alerts, and important updates safely and efficiently, with guaranteed delivery and the security of UK-based infrastructure.

Doctor with a stethoscope reading a text message on a mobile phone

60%

Reduction in ‘Ready for Collection’ phone calls across partner clinics.

350+

UK healthcare providers trust aql.

NHS logo
Inhealthcare logo
Leeds Hospitals Charity logo

Key Benefits

Reduce No-Shows

Automated appointment reminders reduce missed appointments

Prescription Alerts

Notify patients when their prescriptions or results are ready

Two-Way Messaging

Patients can confirm, reschedule or ask questions directly

Fully Compliant

Strict adherence to GDPR, NHS Data Security, The Data Protection Act and ISO27001 regulations

Fast & Reliable

Direct UK network connections for high delivery rates

Scalable

aql supports everything from smaller primary care practices to large healthcare networks

How It Works

Integrating our direct-to-network SMS platform takes minutes, not months.
  1. Sign Up & Connect
  2. Send Messages
  3. Track & Respond
Phone showing a pharmacy text telling a patient their prescription is ready for collection

A reliable, trusted partner for your healthcare SMS solution

Trust aql to build your SMS messaging solution. Our business SMS text services offer direct connections to the UK’s mobile network operators, free from intermediaries.

Trust aql to build your SMS messaging solution

As an Ofcom regulated telecoms operator with nearly three decades in the business, we understand that reliable, efficient communication is essential to your healthcare practice. Our business SMS text services offer direct connections to the UK’s mobile network operators, free from intermediaries, ensuring higher delivery rates, faster messaging, and enhanced security.

By connecting directly to UK networks, our business text messaging platform provides a robust service that allows you to scale seamlessly.

Nurse in scrubs reading a text message on a mobile phone in a hospital corridor

Scalable, secure and compliant with our hyper-network

10m+

Messages in 2024

350+

Practices Served

Direct

UK Network

Ofcom logo

Regulated

Get started today

Join thousands of providers who rely on aql for secure communication.
Inhealthcare logo

Inhealthcare

Read how Inhealthcare are already benefitting from aql’s messaging solution to improve patient outcomes and streamline operational efficiency.
Leeds Hospitals Charity logo

Leeds Hospitals Charity

Coordinating important volunteer shifts more easily and efficiently via SMS, ensuring resources are where they need to be.

Why aql?

aql is the best choice for UK-first, secure, direct SMS delivery.

Direct-to-network connections (no intermediaries)

Better delivery rates, faster messaging, more control

High reliability & performance

Low latency, high delivery rates, 99.99% uptime

Strong security & compliance

ISO 27001 certified, GDPR compliant, fully encrypted

UK data sovereignty

Unlike competitors we own our own infrastructure. All of your data is handled in UK-based data centres

Scalable infrastructure

Can handle anything from small campaigns to massive volumes

Flexible integration options

API, portal, SMPP, email

Two-way messaging capability

Enables customer interaction, feedback, support

Long-standing telecoms expertise

~30 years experience as an Ofcom-regulated operator

Start your free trial today and see how aql’s business SMS solution can simplify patient engagement.

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    Why aql?

    Our direct connects with infrastructure and multiple networks delivers ultra-low latency, minimal points of failure, and a private, secure connection.

    Unique in the UK, aql is a fully-licensed mobile network operator (MNO) through our sister company Bluewave., Our robust, SIM-based mobile network is perfect for ISPs, resellers, enterprises and IoT innovators, delivering connectivity with static IPs, L2TP tunnelling, and full API control.

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