aql Text-to-Voice Service

You are visiting this page because you received an aql text-to-voice message. This service is used as a delivery mechanism when aql receives an SMS destined for a UK geographic number from a partner/customer, and acts by delivering it to the destination device, which may or may not support SMS in a data format.

If the number being called has an SMS-capable handset then the SMS will be delivered in a data format, and will be readable on the screen. If the number being called is not capable of receiving the SMS as data, a Text-To-Voice method is employed to relay the message to the called party, converting the raw text into synthesised voice.

Reasons you might have received this message

  • A mobile subscriber has sent an SMS to a geographic number
  • A business is using the system to keep in touch with their customers (e.g. appointment updates)
  • Company marketing

Useful numbers

  • The number to listen to saved messages is 03333 446 527
  • The number to re-enable text-to-speech (TTS) is 03333 446 528

Abuse procedure

If you believe you have been inappropriately contacted or if the nature of the message received is that of a nuisance and/or malicious communication, please contact aql’s abuse support team at abuse@uk.aql.com, including details on the message such as time received, message originator and content of the message, or raise your concerns via your communications provider.